FAQ

Buy Sex Toys FAQ

Sex Dolls Frequently Asked Questions FAQ Updated

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Check out our buy sex toys (dolls) FAQ categories hereunder to obtain answers to your questions.

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Please click on the FAQ sub-sections hereunder to navigate through the FAQs.

Sex Doll Import Duty

Guaranteed delivery with duties paid & customs cleared (EUROPE AND USA)

Dear all,

All Sili Dolls ™ sex dolls have been delivered to the United States using UPS or DHL Express , similar express shipping companies, with customs cleared and duties paid, with the parcel being delivered on average in 5-7 business days after the order is placed.

Given the increasing interest in our sex dolls from customers located in the European Union (EU), please note that for EU customers, this applies as well. We use a special UPS Express service with customs clearance and duties payment taken care of, so the parcel and the love doll is delivered to its final address in about 10-12 business days.

For USA and EU countries, Duties & shipping charges & insurance are included in the prices listed online. Sili Doll prices are all-inclusive.

If the love doll or sex toy is eventually not delivered to you, we refund you. Each shipment is covered by a shipping insurance covering the shipping and customs risks in the destination country.

This service covers the following countries (and covers all full body Sili Dolls of 100 cm and above):

For other countries, please contact us so we can check for you if our shipping company offers, or alternatively, please refer to the following FAQ: Import Duty on Sex Dolls.

For more information, please visit: https://asexdoll.com/ or email us @ [email protected]

Have a great day!

Kind regards,

Mig and Sili Doll ™ Team

Appendix: list of countries covered under our guaranteed delivery with duties paid & customs cleared scheme 

• Belgium
• Bulgaria
• Croatia
• Cyprus
• Denmark
• Germany
• Estonia
• Finland
• France
• Greece
• Hungary
• Ireland
• Italy
• Latvia
• Lithuania
• Luxembourg
• Malta
• The Netherlands
• Austria
• Poland
• Portugal
• Romania
• Slovenia
• Slovakia
• Spain
• Czech Republic
• Sweden

Import Duty on Sex Dolls

Questions: how do Import Duty works for Sex Dolls? Who bears them? How do we pay?

Answer:

  • For the USA: all orders are duty (or “Charge”) paid and the Charge is entirely at our charge
  • For other countries, import Charges is at charge of the buyer – for more case by case details on import duty, please Live Chat with us or email us Click here
  • For certain other countries (such as the UK, Canada, Australia), we usually are ok to bear 50% of the Charge, but such Charge has to be advanced by the buyer )read hereunder please)

Important note: should there be import Charges applicable, DHL will contact the buyer once the sex doll has reached the destination country`s customs for settlement of the Charge and local final delivery of the sex doll to the buyer. The buyer has to advance or pay such Charge. We will not be responsible if the buyer does not receive the doll because the buyer failed to advance or pay such Charge. And we will not accept any return of the Sex Doll from the destination country to Hong Kong or China because the buyer failed to advance or pay the Charge. In case you have to pay or advance an import Charge, please keep a receipt for records and further communication and refund if applicable.

For other countries, you may visit the following website to have an indicative idea of the duty rate applicable to your country, for the import of Sex Dolls: www.dutycalculator.com